With the completion of the house move it is a chance to reflect on which companies made life easier - and which did not. Not only did we need to organise all the normal house utilities like meter reading, we also ordered new furniture and services for the new house. Here is the roll of honour - or dishonour.

Furniture -

1. Sofas from a company called CH enterprise. They held on to the items for us and delivered them the day after we moved in - very friendly, and the driver called us one hour before arriving with the goods.

2. table and chairs from The Furnishing Store. I bought via their eBay site, as I did with the sofas. These guys incurred the wrath of eBay when a difficult customer started a number of disputes against them. This caused me some worry when I tried to contact them for delivery and found the eBay shop was inactive. But I got through to the MD by phone and they also delivered the day after the move.

3. Coffee Table and TV stand from Pine and Oak Express. They also held the items for us until after the move, but their order did not arrive. I rang the next day and they found that the courier company has mislaid them. No problem for us: they sent two more out the same day using a different courier. 10/10.